At a2bt, betting is entertainment — not an obligation. Here you'll find the tools and information to keep control in your hands at all times.
Need help now? If you or someone you know is struggling to control betting habits, call the CVV: 188 (Centro de Valorização da Vida, available 24/7) or reach out to a2bt support via live chat. You are not alone.
Six features available to all users — accessible directly from the account dashboard, no need to contact support.
Set a maximum deposit amount per day, week, or month. The system automatically blocks new deposits once the limit is reached. Decreasing the limit takes effect immediately; increasing it has a 7-day waiting period to prevent impulsive decisions.
Daily Weekly MonthlySet the maximum amount you're willing to lose within a period. Once the limit is reached, new bets are blocked until the next cycle. It applies to both Sports Betting and slots and Live Casino — all under one single control.
Sports Betting Casino SlotsSet an alert that appears on screen after a set amount of playing time — 30 minutes, 1 hour, or whatever interval you prefer. A mindful break makes a real difference, especially during long Live Casino sessions or live Sports Betting on the Brasileirão.
Configurable Live CasinoNeed a break without closing your account? A temporary pause blocks access for 24 hours, 72 hours, or 7 days. Your balance stays intact and access is restored automatically when the chosen period ends. No calls to support, no red tape.
24 hours 72 hours 7 daysThe most important tool we offer. Self-exclusion blocks your account immediately — for 30 days, 6 months, 1 year, or permanently. The block is irrevocable for the chosen period. Your real balance can be withdrawn before activation.
Immediate Irrevocable Permanently availableOur support team is trained to recognize signs of problematic behavior and provide guidance with discretion and respect. If you have any questions about responsible gambling tools, live chat is available at any time.
Portuguese Live chat No judgmentWhen the a2bt talks about responsible gambling, it's not just footer text added to meet regulatory requirements. It's a genuine position that the platform has an active responsibility for its users' well-being — and that entertainment with healthy limits is better than entertainment with none at all.
Betting on football, spinning a slot, or playing a hand of poker are all legitimate forms of entertainment for millions of Brazilians. The problem arises when gambling stops being fun and starts becoming a source of stress, conflict, or financial trouble. That tipping point can be subtle, and the a2bt understands that the platform has an important role to play in helping users recognize a problem and act before things get worse.
Responsible gambling at a2bt is built on three pillars: information, control tools, and human support. Information because no one can make good decisions without understanding the risks. Tools because good intentions without practical resources solve nothing. And human support because sometimes a person needs to talk to someone — not a chatbot.
All the control tools at a2bt are on the main account dashboard — under "Responsible Gambling," visible right in the settings. They're not buried in seven-level menus. They don't require you to contact support to activate. The deposit limit, session alert, temporary break, and voluntary self-exclusion are one click away, because a2bt wants you to use these tools if you need them.
Age verification is mandatory at a2bt. All registrations go through a CPF check at the time of sign-up. Before the first withdrawal — regardless of the amount — users must verify their identity with a valid ID. The platform is strictly prohibited for anyone under 18, and any account identified as belonging to a minor is blocked immediately.
A a2bt also monitors behavioral patterns that may indicate problem gambling — sudden spikes in betting volume, repeated deposits in a short period, attempts to work around recently activated limits. When the system detects these signs, the support team proactively and discreetly reaches out to the user. Not to judge, but to check in and offer the available tools.
The bonuses and promotions at a2bt are also designed with responsible gambling in mind. The welcome bonus rollover is just 5x — one of the lowest in the Brazilian market — precisely to avoid placing artificial financial pressure on users to meet wagering requirements. Bonuses with absurd 30x or 40x rollovers are a trap that pushes people to gamble beyond what they originally planned. A a2bt disagrees with this approach.
If you're wondering whether your relationship with betting is healthy, the self-assessment section further down this page can help. It's not a clinical diagnosis — it's a set of simple questions to help you reflect honestly on your habits. Take your time. If you spot any warning signs, the a2bt has tools to help — and there are also specialized organizations in Brazil that can provide additional support.
Betting should be fun. When it stops being fun, it's time to take a break. A a2bt is here to make that break easier — whether it's 24 hours or permanent.
a2bt's golden rule: Never bet more than you can afford to lose without compromising your monthly essentials — rent, groceries, fixed bills. Pix on a2bt is fast, but an impulsive deposit to "chase" a loss rarely ends well. If you feel that urge, hit the pause button before reaching for your wallet.
All tools are available in your account dashboard. Any of them can be set up in under 2 minutes.
Log in to the platform on your phone or computer. Click on your profile icon in the top right corner of the screen.
In your account settings menu, find the "Responsible Gaming" section. It's visible in the main settings navigation — not buried in a submenu.
Choose from deposit limit, loss limit, session alert, temporary break, or self-exclusion. Each tool has a simple setup screen with clear fields.
Set the desired amount or time frame and confirm. Limit reductions and blocks take effect immediately. You will receive a confirmation by email.
If you have any questions about setting up a tool or want support to activate self-exclusion right away, live chat is available 24 hours a day, in Portuguese.
Learn how each tool works in practice before setting it up.
Decrease: takes effect immediately. Increase: 7-day waiting period (to prevent impulsive reversals). Amounts: R$ per day, week, or month — your choice. Once the limit is reached, the deposit button is automatically locked until the next cycle.
Calculated on net wagered balance (deposits minus withdrawals in the period). Once the configured loss ceiling is reached, new bets become unavailable. The limit resets automatically at the start of the next period.
A notification appears on screen with the option to keep playing or take a break. It's not a block — it's a reminder. For those who want something firmer, the temporary pause is the right choice.
Options: 24 hours, 72 hours, or 7 days. During the break, login is blocked but your balance remains intact. Access is automatically restored when the period ends — no need to contact support.
Options: 30 days, 6 months, 1 year, or permanent. Blocking is immediate and irrevocable for the duration of the period. Your real-money balance can be withdrawn before activation. To reactivate after the period ends, you must contact support and observe a 24-hour reflection period.
Answer honestly. This isn't a diagnosis — it's a chance to reflect on your relationship with betting.
Check any statements that have applied to your situation in the last 30 days:
Problem gambling rarely appears out of nowhere. It usually starts with small signs that are easy to dismiss. Recognizing them early helps you act sooner.
Making a new deposit right after a loss to "win it back" is one of the clearest signs of problem gambling behavior. Losses are part of betting — you won't always be able to recover them.
Sessions that start with "just one bet" and end hours later, without noticing the time go by — especially in Live Casino and crash games — are worth paying attention to.
Using Pix from a checking account earmarked for rent, credit card bills, or groceries is a red flag. Set a specific budget for entertainment and stick to it.
Feeling the need to hide how much you bet or how much you've lost from the people close to you is usually a sign that your level of gambling has already gone beyond what you consider acceptable.
When a betting loss ruins your entire day — or a win is the only moment of genuine happiness — gambling may be taking up more emotional space than is healthy.
Responsible gaming isn't just an internal policy — it's part of a2bt's DNA. Here's what that looks like in practice.
a2bt will never discourage the use of responsible gambling tools. There's no penalty for activating a deposit limit, no bonus restrictions for using the temporary break, and no reduced service for requesting self-exclusion. These tools are here to be used — don't hesitate.
Common questions about a2bt's responsible gaming tools and policies.
In addition to a2bt's own tools, these organizations offer specialized support for anyone who needs help with gambling.
Free call at 188, available 24 hours a day, 7 days a week. Emotional crisis support, including situations related to problem gambling. Also available via chat on the CVV official website.
A mutual support community for people with compulsive gambling and betting behavior. In-person groups in cities across Brazil. Open, free meetings based on the 12-step program. Visit the website to find a group near you.
The Centros de Atenção Psicossocial (CAPS) provide free SUS-funded care for behavioral addiction, including compulsive gambling. Contact your local UBS or CAPS to schedule an assessment with a psychologist or psychiatrist.
Seeking help is a sign of strength, not weakness. Recognizing that gambling is taking up more space than it should and reaching out for support is a smart decision. a2bt, CVV, Jogadores Anônimos, and SUS mental health services are all available to help — each in their own way.
Responsible gaming tools are ready for you to use. Create your account, set your limits, and enjoy the entertainment within what you've planned.